‘I am not the doctor for you’: Physicians’ attitudes about caring for people with disabilities

Individual Author(s) / Organizational Author
Lagu, Tara
Haywood, Carol
Reimold, Kimberly
DeJong, Christene
Sterling, Robin Walker
Iezzoni, Lisa I.
Publisher
Health Affairs
Date
October 2022
Publication
Health Affairs
Abstract / Description

People with disabilities face barriers when attempting to gain access to health care settings. Using qualitative analysis of three physician focus groups, we identified physical, communication, knowledge, structural, and attitudinal barriers to care for people with disabilities. Physicians reported feeling overwhelmed by the demands of practicing medicine in general and the requirements of the Americans with Disabilities Act of 1990 specifically; in particular, they felt that they were inadequately reimbursed for accommodations. Some physicians reported that because of these concerns, they attempted to discharge people with disabilities from their practices. Increasing health care access for people with disabilities will require increasing the accessibility of space and the availability of proper equipment, improving the education of clinicians about the care of people with disabilities, and removing structural barriers in the health care delivery system. Our findings also suggest that physicians’ bias and general reluctance to care for people with disabilities play a role in perpetuating the health care disparities they experience. (author abstract)

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